Pearl Car Hire Uganda Car Rental Terms and Conditions

Car Rental Terms and Conditions

Pearl Car Hire Uganda Car Rental Terms and Conditions

As you are planning to drive yourself while on a tour to Uganda, or Rwanda. Keep in mind that there are rules that govern the care you will be interested in hiring or renting. These rules apply on all our cars such as the most liked Toyota Rav 4 and Toyota Super Custom Van. For example, did you know that all Car hire rates exclude fuel? Read through these terms to avoid inconveniences.

At Pearl Car Hire, we offer you all the special monthly and long-term rates as per your request.

Hire rates subject you to terms and conditions of Pearl Car Hire contract

Conditions to Rent a Car in Uganda

To rent a vehicle, client should be in age brackets of 23 and 70 years of age and a holder of a valid international driver’s permit for the past 2 years and with no endorsements. Your copy of valid passport, driving license, full contact details and advance payments of 20% of the actual total amount so that we confirm your booking and get your vehicle reserved for the specified period of time. Balance can be cleared on the service commencement. For certain special circumstances, additional cash deposits are required.

Driving License/Permit and Age Recommended 

Drivers must provide a valid international or national driver’s license possessed at least for 2 years of age. Minimum 23 years of age for groups economy. Minimum 25 years of age, 3 years of driver’s license for groups standard and higher. 28 years of age and above, for luxury. For those over 75 years of age, kindly inform us, we may apply restrictions in certain circumstances.

Minimum Car Rental period

Our minimum rental is 24 hrs. For rental periods less than 24 hrs require a whole day rent.

What Comes with Car Hire Costs

Costs include: A driver, maintenance/service, road assistance, unlimited mileages. Special rates and terms maybe offered to long term rentals, minimum 30 days .

Rates exclude: gasoline, client’s personal insurance (PAI), added extras like additional driver, infant or child seat, special equipment and optional insurance. Parking and highway fees if any.

Additional driver’s

Hired cars maybe driven by a maximum of 2 additional drivers apart from the main one. Charges are often applied on additional drivers and maybe cleared at the time of reservations. They should meet all the license and age requirements as the rental agreement states, and also should be registered in the agreement. Insurance is void if any accident occurs while a non registered driver is driving the rental car.

For Children 

Up on request at the time of reservation, infant /booster/child seats are available but at an additional cost of up to $10 per day depending on the number of rental days.

Best saloon cars to drive in Uganda

Flight Details (for clients to be picked at the airport)

It is client’s responsibility to provide us with correct flight number and arrival time before departure. Please ensure to inform us at least 7 days prior to departure about your departure and arrival time if you didn’t give them to us during the booking time. If you don’t provide us your information on time, no responsibility will be accepted or compensated for failed rental. This is to allow staff to be well prepared and ready to receive you on your arrival.

Pickup and Drop-off

It is free delivery and collection in cities where our car rental offices are during the office working hours. If you need to drop off or pick up from hotel (accommodation address) out of office hours or city limits, a fee of $10 per kilometre to the nearest office maybe applied on you.

Rental Car Return Policy

Delayed return: For every an hour a rental vehicle is delayed, your charged 1/3 of the daily rate, and if it’s more than 3 hrs delayed, it is counted as an extra day.

Early return: There are no refunds given to a client following the return of a car before the specified time or date as written in the rental agreement.

Car Condition

Cars should be returned at exactly the same condition they were hired. Special cleaning if required comes with additional charges.

Fuel policy

Vehicles are not hired with full fuel tanks, so clients should return them with fuel the same way it was at the pick up. If vehicle is returned with more fuel than at pick up, expect zero refunds. However clients might request for prepaid full fuel tank during their booking time.

Crossing Border

Crossing from one country to another would be considered bleach of car rental agreement in case you did not apply for car hire for cross-boarder purposes.

Cancellation policy for Hired Car

The client might get a refund if they cancel their rental according to our cancellation policy.

Our Cancellation policy

If you want to cancel a rental because of your personal reasons, a charge will be levied on you for the cancellation of your booking according to your collection date.

No refunds shall be given to clients for late collections, cancellation made after the rental start date and for rentals ended early.

All cancellations should be made in writing and mailed to info@pearlcarhireuganda.com.

Cancellation Fees:

  • 7 days or more before start day 30%
  • 6-3 days before start day, 50%
  • 2-0 days before start day, 75%

Charges are based on the total cost of car rental.

Note: Pearl car hire is an independent car rental company, in it’s own location and a broker for other car rental companies with in it’s network.

The rental rates, terms and conditions, and general information can change prior to notice and might differ in each location. Our car rental rates and website maybe updated every now and then. So please visit our website for up-to-date rental car rates and conditions.

A Self Drive

A self drive safari is another unique way to explore at your own, your own pace and in your time. Pearl Car Hire Uganda is a trusted car rental agency specialized in organizing self drive safaris. Guided Uganda tours for solo travelers at the very most affordable rates.

Pearl Car Hire locations

Pearl car hire Uganda offers car rental services to all tourist destinations in Uganda and Rwanda. Be it a national park or remote place you want to visit, just know we got you covered.

Pearl car Hire Uganda reserves all the rights to change on terms and conditions discussed above basing on negotiations with the client. Also, some rules may be restructured basing on circumstances that may occur before or after booking a car.

 

Also read Why Choose A Long Term Car Hire In Uganda?